I chose this title to put as many keywords in it as I could, in the hope that someone googling those words might find this advice.
Penny just looked at our credit card bill. Once again, the Budget rental car had an unexpected charge added on to it. Once again, she called Budget to resolve the issue.
In this case, it turns out to have been tolls. We paid all the tolls in cash. It turns out there was an electronic toll device in the car. We drove on the Don Shula expressway, which we learn has electronic toll collection. The toll was $3.85, but the Florida state government's e-toll collectors added on another eighteen bucks to raise it to more than 21 bucks! No warning!
A phone call to an 800 number got the charge taken off. This gentleman was in New York, at a phone center on behalf of the official Florida rip-off artists. He had no idea why the huge surcharge was added on. The New York man was quite pleasant about it, which is more than can be said for the Budget lady in Florida. Grrrrrr.